Last Updated: January 2025

Dafabet App Privacy Policy — Your Data, Protected

The dafabet app takes your privacy seriously. This page explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over your own information. No jargon, no hidden clauses.

Our Commitment

How the Dafabet App Protects Your Privacy

Six core principles guide how the dafabet app handles every piece of data you share with us.

Data Minimisation

The dafabet app only collects the data it genuinely needs to operate your account and comply with regulations. We do not collect data for the sake of it, and we do not ask for information that isn't necessary.

No Data Selling

Your personal data is never sold to third parties. The dafabet app does not operate a data brokerage business. Information shared with partners is limited to what is strictly required for service delivery.

Encryption at Rest and in Transit

All data stored by the dafabet app is encrypted at rest using AES-256. All data transmitted between your device and our servers is protected by TLS 1.3. Your information is never sent in plain text.

Your Rights Are Real

You have the right to access, correct, and request deletion of your personal data held by the dafabet app. These are not just words — we have a dedicated process for handling data rights requests within 30 days.

Clear Retention Limits

The dafabet app does not keep your data indefinitely. Retention periods are defined for each data category and are based on regulatory requirements and legitimate business need — nothing more.

Breach Notification

In the unlikely event of a data breach affecting your personal information, the dafabet app will notify you promptly and take immediate steps to contain the incident and prevent further exposure.

01 Who We Are

The dafabet app is an online betting and casino platform operated under a valid gaming licence. This Privacy Policy applies to all users of the dafabet app, including those who access the platform via the mobile application, mobile browser, or desktop browser.

For the purposes of this policy, "we", "us", and "our" refer to the dafabet app and its operating entity. "You" and "your" refer to any individual who registers for or uses the dafabet app platform. "Personal data" means any information that can be used to identify you directly or indirectly.

This policy was last reviewed and updated in January 2025. If you have questions about any part of it, contact us at [email protected] before using the platform.


02 Data We Collect

The dafabet app collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification services. Here is a clear breakdown of what we collect and why:

Data Category Examples How Collected
Identity Data Full name, date of birth, nationality, ID document number Registration form, KYC verification
Contact Data Email address, phone number, residential address Registration form, account settings
Financial Data bKash/Nagad account number, transaction history, deposit and withdrawal records Payment processing, cashier activity
Technical Data IP address, device type, browser type, operating system, session duration Automatically via cookies and server logs
Usage Data Games played, bets placed, pages visited, features used Automatically via platform analytics
Communications Data Support chat transcripts, email correspondence, feedback submissions Direct communication with our team
Verification Data Copies of government-issued ID, selfie photos for liveness checks KYC verification process

The dafabet app does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless this is specifically required for responsible gaming purposes and you have provided explicit consent.


03 How We Use Your Data

The dafabet app uses your personal data only for clearly defined purposes. We do not use your data in ways that would surprise you or that go beyond what is reasonably expected when you sign up for an online betting platform.

  • Account Management — To create, maintain, and secure your dafabet app account, including verifying your identity and processing login requests.
  • Payment Processing — To handle deposits and withdrawals via bKash, Nagad, Rocket, and other approved payment methods. Financial data is shared with payment processors only to the extent necessary to complete transactions.
  • Regulatory Compliance — To meet our obligations under anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and any applicable gaming licence conditions.
  • Fraud Prevention — To detect and prevent fraudulent activity, bonus abuse, account sharing, and other prohibited conduct on the dafabet app platform.
  • Customer Support — To respond to your queries, resolve disputes, and improve the quality of our support service.
  • Platform Improvement — To analyse usage patterns and technical performance data so we can improve the dafabet app experience for all players.
  • Marketing Communications — To send you promotional offers and updates about the dafabet app, but only where you have opted in to receive such communications. You can opt out at any time.
  • Responsible Gaming — To monitor betting patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support tools.

Marketing emails from the dafabet app always include an unsubscribe link. You can also manage your communication preferences directly from your account settings at any time.


04 Legal Basis for Processing

The dafabet app processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contractual Necessity — Processing is required to fulfil our contract with you, i.e. to operate your account, process payments, and deliver the services you have signed up for.
  • Legal Obligation — Processing is required to comply with applicable laws and regulations, including AML and KYC obligations imposed by our gaming licence.
  • Legitimate Interests — Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
  • Consent — For marketing communications and certain optional data uses, we rely on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

05 Data Sharing and Third Parties

The dafabet app does not sell your personal data. We share data with third parties only where it is necessary to deliver our services or comply with legal requirements. All third-party partners are contractually required to handle your data securely and in accordance with applicable privacy laws.

  • Payment Processors — bKash, Nagad, Rocket, and other approved payment providers receive the financial data necessary to process your transactions. They operate under their own privacy policies and regulatory obligations.
  • Identity Verification Providers — Third-party KYC services receive copies of your identity documents to verify your age and identity. These providers are bound by strict data handling agreements.
  • Game Providers — Software providers such as Playtech may receive anonymised usage data to support game performance and fairness auditing. No personally identifiable information is shared for this purpose.
  • Fraud Prevention Services — We may share technical data such as IP addresses and device fingerprints with fraud detection services to protect the integrity of the dafabet app platform.
  • Regulatory and Law Enforcement Authorities — We will disclose personal data to competent authorities where required by law, court order, or regulatory direction. We will notify you of such disclosures where legally permitted to do so.

The dafabet app does not transfer your personal data to countries outside your region without ensuring that appropriate data protection safeguards are in place, such as standard contractual clauses or equivalent mechanisms.


06 Cookies and Tracking Technologies

The dafabet app uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and understand how players use the site. Here is what each type of cookie does:

  • Essential Cookies — Required for the dafabet app to function. These handle session management, login state, and security tokens. You cannot opt out of these without disabling the platform entirely.
  • Functional Cookies — Remember your preferences such as language settings, preferred payment method, and display options. These improve your experience but are not strictly necessary.
  • Analytics Cookies — Help us understand which pages and features are most used, how long players stay on the platform, and where technical issues occur. Data collected is aggregated and anonymised.
  • Marketing Cookies — Used only where you have consented to receive personalised promotional content. These track which offers you have seen and interacted with.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the dafabet app. For a full list of cookies in use, contact our support team.


07 Data Retention

The dafabet app retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Data Type Retention Period Reason
Account and identity data 5 years after account closure AML and KYC regulatory requirements
Transaction records 7 years after transaction date Financial regulatory obligations
Support communications 3 years after last interaction Dispute resolution and service improvement
Technical and usage data 13 months from collection Platform analytics and fraud detection
Marketing preferences Until consent is withdrawn Consent-based processing

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked back to you. Anonymised data may be retained indefinitely for statistical and analytical purposes.


08 Your Privacy Rights

As a user of the dafabet app, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days.

Right to Access

Request a copy of all personal data the dafabet app holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data on your account.

Right to Erasure

Request deletion of your personal data where there is no longer a legal basis for us to hold it.

Right to Restriction

Ask us to pause processing of your data while a dispute or correction request is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format for transfer to another service.

Right to Object

Object to processing based on legitimate interests, including direct marketing communications.

Please note that some rights are subject to limitations. For example, we cannot delete transaction records that we are legally required to retain. We will always explain clearly if a request cannot be fulfilled in full and why.


09 Security Measures

The dafabet app implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:

  • TLS 1.3 encryption for all data transmitted between your device and our servers.
  • AES-256 encryption for all personal data stored in our databases.
  • Two-factor authentication (2FA) available for all dafabet app accounts — we strongly recommend enabling this.
  • Regular penetration testing and security audits conducted by independent third-party specialists.
  • Strict access controls ensuring that only authorised personnel can access personal data, on a need-to-know basis.
  • Automated monitoring systems that detect and alert on unusual access patterns or potential security incidents in real time.
  • Staff training on data protection and security best practices, conducted on a regular basis.

While the dafabet app takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.


10 Children's Privacy

The dafabet app is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on the dafabet app, please contact us immediately at [email protected].

Upon receiving a verified report of underage registration, the dafabet app will close the account immediately, delete all associated personal data, and return any deposited funds to the originating payment method. Age verification checks are conducted as part of our standard KYC process to prevent underage access.


11 Updates to This Policy

The dafabet app may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered users via email and display a prominent notice on the platform for at least 30 days.

The "Last Updated" date at the top of this page will always reflect when the most recent revision was made. We encourage you to review this policy periodically. Your continued use of the dafabet app after any update constitutes acceptance of the revised policy.


12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way the dafabet app handles your personal data, please get in touch with our team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected] — for data rights requests, please use the subject line "Data Rights Request".
  • Live Chat: Available directly within the dafabet app — the fastest way to reach us for urgent queries.
  • FAQ: Visit our FAQ page for answers to common questions about accounts and data.

We aim to respond to all data-related requests within 30 days. For complex requests, we may need up to 60 days — if this is the case, we will let you know within the first 30 days and explain why additional time is needed.

Your Data Is Safe

Play with Confidence on the Dafabet App

Now that you know exactly how the dafabet app protects your privacy, you can register and play with complete peace of mind. Your data stays yours — always.

18+ only  ·  Play responsibly  ·  Responsible Gaming